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Contact us by email, telephone or regular mail. We take our customer care very seriously. You can also click here to request an appointment online.


Our Customer Care Center: 502-435-2364

Hours: Open Monday through Friday 8:00am to 5:00pm (CST)

Saturdays, Sundays and federal holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.


For product information or assistance:

We will respond to you within 48 hours, during regular business hours. All email correspondence is completely confidential.


Send all inquiries to:

All American Chimney Service, LLC
Attention: Doug Hetsch
11608 Electron Dr.
Louisville, KY 40299

When you work with the professionals at All American, you can be sure of the best service in the Louisville, KY area for all your chimney service needs.

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Awards & Reviews

All American Chimney Service BBB Business Review

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Certifications & Associations

NCSG Member CSIA Certified Chimney Sweep NFI Certified

Factory Trained Heat Shield Dealer

We Are a Full Service Dealer of Regency & Valor Fireplaces

Learn About HeatShield

Learn About our Chim-Scan inspection process

Read Our Customer Service Bill of Rights

Call All American Chimney Service, LLC at 502-435-2364 or request an appointment online.